Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Organization and brand details
• Product and competitor information you add
• Queries and search data
• Usage statistics and analytics

How We Use Your Information

We use your information to:

• Provide and improve our service
• Process and analyze your queries
• Send you notifications and updates
• Monitor usage and prevent abuse
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who help us operate our platform
• AI providers for query processing
• Team members within your organization
• Legal authorities when required by law

Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and review your personal data
• Request corrections to your information
• Delete your account and data
• Export your data
• Opt-out of certain data processing

Cookies

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes via email or through our platform.

Contact Us

If you have questions about this privacy policy or your data, please contact us at:

Email: suporte@tryoption.ai